Privacy & Security Policy

1. Introduction

SecureLoanConsultants.com (operated by Secure Loan Consultants Private Limited, hereinafter referred to as "SecureLoanConsultants/we/our") acknowledges the importance our clients place on privacy, confidentiality, and data security. Protecting your personal information and ensuring its proper use is our top priority.

We are strongly committed to safeguarding your personal data and follow best practices and applicable laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

This Privacy & Security Policy ("Policy") describes how SecureLoanConsultants.com collects, uses, discloses, and protects personal information when you use our website www.secureloanconsultants.com ("Website") and services offered through it ("Services"). It should be read in conjunction with our Terms of Use.

2. Personal Information

Personal Information ("PI") refers to any data that identifies or can identify an individual—either directly or indirectly—such as name, address, contact number, email ID, identification number, financial information, KYC documents, or biometric data.

3. Applicability

This Policy applies to all personal data shared by users ("customer/you/your") while using our Website or availing our Services. By visiting our Website, you agree to this Policy. You should regularly review this Policy as updates may occur from time to time.

SecureLoanConsultants reserves the right to modify this Policy without prior notice. For material changes, notice will be posted on the Website or communicated via email.

4. Information We Collect

• Information you provide: When you register or apply for financial advisory or loan consultation services.
• Automatic information: Through cookies, web beacons, analytics tools, and other tracking technologies when you use our Website.
• Third-party sources: From affiliated partners, financial institutions, or marketing channels with which we collaborate.

How We Use This Information:

• To verify your identity and eligibility for services.
• To contact you with product recommendations, offers, or updates.
• To customize your user experience and improve our Services.
• To comply with regulatory requirements.

5. Consent

By submitting your information on our Website, you expressly consent to:

• Being contacted by SecureLoanConsultants and its partners via call, SMS, email, or WhatsApp.
• Allowing us to share your information with trusted partners, such as lenders, credit bureaus, or service vendors, to facilitate financial product matching.
• Receiving promotional messages and updates regarding financial products relevant to your profile.

To withdraw consent, please contact us at privacy@secureloanconsultants.com. Processing withdrawal requests may take up to 72 business hours.

6. Credit Information Report

If you authorize us, we may access your credit information from authorized Credit Information Companies (CICs) to evaluate financial product eligibility. Your authorization allows us to act as your representative for retrieving this information securely.

7. Purpose and Usage

We collect and process your personal information to:

• Provide financial consultation, product recommendations, and credit assistance.
• Facilitate service delivery through our partners and financial institutions.
• Comply with legal and regulatory obligations.
• Conduct analytics and enhance customer experience.

SecureLoanConsultants does not sell or rent your data for commercial gain. Data sharing occurs only with your consent or as permitted by law.

14. Grievance Redressal

If you have any complaints or queries regarding our privacy practices, please contact our Grievance Officer: